In plain words
- Tikiti is a technical provider: the organiser remains responsible for their event, its content and its delivery.
- Refund rules are set by the organiser when creating the event, and every operation stays traceable.
- An account can be closed at any time; ongoing events and their data follow a controlled closing procedure.
This summary is provided for reading. Only the full text below is binding.
01
Purpose
These terms govern the use of the Tikiti platform by organisers and attendees. They set out Tikiti's role as a technical provider and the organiser's responsibility for the content and delivery of their event.
02
Account and access
Conditions for creating an organiser account, obligations of accuracy for the information provided, team access management and the consequences of non-compliant use.
03
Ticketing and payments
Tikiti's role in payment processing, payout timelines, applicable commissions, payment provider fees and the refund rules set by the organiser.
04
Organiser obligations
Accuracy of event information, compliance with local regulations, public safety, handling of cancellations and communication with attendees.
05
Liability
Limits of Tikiti's liability, force majeure, service availability and the incident reporting procedure.
06
Termination
Conditions for closing an account at the organiser's or Tikiti's initiative, and what happens to data and ongoing events.
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Structural text: it describes the purpose of each section. The drafted, legally validated version will replace it before going live.