Help centre
Find an answer, fast.
Articles sorted by profile. The service status is always on display.
Organisers
Articles being writtenCreate and publish an event
Required information, visibility, putting the website online.
Set up ticketing
Categories, quotas, promo codes, refund rules.
Connect a domain
Tikiti subdomain or custom domain, DNS verification.
Withdraw my funds
Timelines, supporting documents, beneficiary accounts.
Attendees
Articles being writtenFind my ticket
By phone number, by link or by code.
Add a paper ticket to Tikiti
Scan, verification and activation of the digital pass.
Reply to an invitation
RSVP, companion, changing a reply.
I haven't received my pass
Checks to make before contacting the organiser.
Field teams (Ops)
Articles being writtenPrepare the gates
Devices, scanner accounts, zones and access levels.
Scan offline
Offline mode, sync, double-scan conflicts.
Activate a ticket book
Assignment to a seller and coupon tracking.
Print badges on site
Compatible printers, consumables, troubleshooting.
Help centre articles are being written. The status banner will connect to the real status page.