In plain words
- Every ticket carries a unique code, checkable at the door, including offline.
- A suspicious ticket can be blocked and an account suspended, with a point of contact to appeal.
- No ticket bought outside the organiser's channels is guaranteed.
This summary is provided for reading. Only the full text below is binding.
01
What we check
Unique codes, double scans, suspicious payment behaviour.
02
What we block
Illegally resold tickets, fraudulent accounts.
03
What you can do
Buy through official channels, report an anomaly.
04
Appealing a decision
The procedure and the point of contact.
Report fraud?
Write to us choosing the Support reason.
Structural text: it describes the purpose of each section. The drafted, legally validated version will replace it before going live.